At some point it may be necessary to manually change the password for a User or Administrator. To do this, select the View Accounts tab. Next, choose which type of account the person has that you want to change the password for.
Next, choose the account from the list.
The user’s profile will appear. Select the Change Password button to expand it. Enter in the new password and verify it. Select Update to save the new password. You can also select the Email Password button to have a email send to the person so they can change the password on their own.